Stop cause table
STOP cause value
| Description
| Corresponding parameter(s)
|
0 | SIM card is currently allocated to a GSM port for use (default value as soon the SIM card allocation starts) |
|
1 | Reset at the end of Lease Time | Allocation Rule: Maximum Allocated Time
|
2 | Reset at the end of Lease Time with call hang up | Allocation Rule: Maximum Allocated Time + Force Sim Unregistration
|
3 | Reset at the end of Call Lease Time | Allocation Rule: Maximum Allocated Calling Time
|
4 | Reset at the end of Call Lease Time with call hang up | Allocation Rule: Maximum Allocated Calling Time + Force Sim Unregistration
|
5 | Max successive non connected calls | SIM Plan > SIM Protection > Call & False Answer Supervision parameters
|
6 | No more credit | SIM Cards: Remaining minutes=0
|
7 | Manual reset | SIM Cards > Update: SIM release
|
8 | Invalid PIN code | SIM Cards > Select & Edit SIM card: PIN code
|
9 | SIM needs PUK code |
|
10 | Max successive allocation failures | Start > System Settings > Partition: Maximum successive sim allocation failure
|
11 | SIM mismatch between the information from the GSM ports and the information from the system database (IMSI & ICCID) |
|
12 | SIM with ‘To be recharged’ status |
|
13 | SIM lost: the SIM card is released automatically by the mobile network itself |
|
14 | SIM not registered to the mobile network within the expected delay | Start > System Settings > Partition: PLMN registration timeout
|
15 | SIM activation script failed | SIM Plan > Activation
|
16 | SIM recharge script failed | SIM Plan > Recharge
|
17 | Daily credit limit reached | SIM Plan > SIM Protection > Maximum Calling Time
|
18 | Daily max number of calls reached | SIM Plan > SIM Protection > Maximum Call Attempt
|
19 | Allocation Rule max number of calls reached | Allocation Rule: Maximum Calls
|
20 | Allocation Rule max number of calls reached with call hang up | Allocation Rule: Maximum Calls + Force Sim Unregistration
|
21 | Remaining minutes value from SIM Cards menu greater than the result after Credit Check processing | SIM Plan > Credit Check: Credit Check Consistency Enabled & Credit Check Gap Alert
|
22 | Port temporarily disabled due to low ASR | Port Group: ASR Sleeping Level
|
23 | Port temporarily disabled due to low ACD | Port Group: ACD Sleeping Level
|
24 | Port deactivated due to successive low ASR or low ACD | Port Group: ASR or ACD Sleeping Level + Deactivate GSM port on successive sleeping
|
25 | Allocation Rule max number of SMS reached | Allocation Rule: Maximum SMS
|
26 | Reserved |
|
27 | Daily number of SMS reached | SIM Plan > SIM Protection > Maximum SMS To Send
|
28 | SIM Card disable after Credit Check parsing process | SIM Plan > Credit Check: OUT OF CREDIT Message Format or NETWORK/SERVICE FAILURE Message Format or SIM BLOCKED Message Format
|
29 | Successive Low Duration Calls | SIM Plan > SIM Protection > Call & False Answer Supervision: Short Call Duration Supervision & Maximum Successive Short Call
|
30 | SIM card released because the given gateway can not connect to the corresponding SIM Rack |
|
31 | SIM card released because the given GSM port is disable due to the main license limit | Start > System Settings > License: Maximum GSM ports allowed
|
32 | SIM card released because the given SIM board is disable due to the main license limit | Start > System Settings > License: Maximum Sim Board allowed
|
33 | SIM card released upon the iQsim Robot request |
|
34 | Max successive SMS sending errors into DLRs | SIM Plan > SIM Protection: Enable SMS Supervision + Successive SMS Sending Error
|
35 | SIM card released due to GSM Device disconnection time out | Allocation Rule > Release on GSM Device disconnection
|
36 | Daily usage of Data reached | SIM Plan > SIM Protection > Daily Data
|
37 | Allocation Rule max number of Data reached | Allocation Rule: Maximum Data
|
38 | Daily number of SMS Errors reached | SIM Plan > SIM Protection > Maximum Daily SMS Sending Errors
|
39 | Max successive SMS sending errors from the gateway | SIM Plan > SIM Protection: Enable SMS Supervision + Successive SMS Sending Error
|
40 | SIM card allocation reset due to communication error or connection timeout with the gateway or the Service Controller | Allocation Rule > Release on GSM Device disconnection
|
60 | Mifi Country has Changed |
|
61 | No More Credit on Mifi Device (SimPort) |
|
62 | No More Credit on Pass for Mifi Device (SimPort) |
|
63 | No More Pass for Mifi Device (SimPort) |
|